Remote Control
How to use and program your remote control
After you have properly connected your receiver, press power on your remote control and follow the on-screen instructions.
After downloading all software updates, the receiver will restart and will display more instructions to follow. If your receiver is not receiving programming, call a DIRECTV service representative @
1-800-DIRECTV to have your receiver re-activated with programming. For all other trouble requests or questions, contact Spartan-Net at 1-866-386-7778.
Remote Control Problems and Troubleshooting
If your remote control does not work at all, performs some functions but not others, or works only with devices other than your DIRECTV receiver:
Possible causes
Your remote has weak batteries
The batteries are not placed correctly
Something is blocking the sensor on the front of your device
Solutions
Make sure your TV is turned on the proper channel or input. Then press the button on the remote control marked DSS, SAT, or DIRECTV and try the remote again.
Make sure nothing is blocking the front of your DIRECTV receiver.
Try operating your receiver by using the buttons on the front. If you can turn it on or off, change channels and bring up the menus, the problem is with your remote, not the receiver.
Put new batteries in your remote. You may need to reprogram your remote to operate other
electronic devices. To avoid this, change the batteries one at a time.
